Dymocks store in Melbourne CBD increases security after staff member attacked over QR code check-in

A staff member at a Dymocks store in Melbourne has been assaulted after asking for a customer to check in using a QR code.

The owner of the CBD store on Collins Street says it was one of three aggressive incidents aimed at staff over COVID compliance on Friday alone.

Watch the security footage in the video player above

Security footage of the attack shows the worker get shoved at the top of an escalator, before he collides with a railing and appears to fall back onto his head.

Franchisee Dino Traverso says the staff member was “knocked out” by the impact.

“It’s very fortunate he’s not more seriously injured,” Mr Traverso told 7NEWS.com.au.

A staff member at a Dymocks store in Melbourne has been assaulted after asking for a customer to check in using a QR code. Credit: 7NEWS.com.au

The worker was left “pretty shaken” by the ordeal but has since returned to work.

Mr Traverso said the customer appeared to have a vaccination certificate, however reacted angrily when he was asked to check in.

As a result of the increase in violence, the store has increased its security arrangements.

Victoria Police says an investigation into the incident is ongoing.

‘Cowardly and shameful’

Premier Daniel Andrews said the reports of staff being abused were “cowardly and shameful”.

“They’re just doing their job. I expect police to throw the book at anyone behaving that way,” Mr Andrews said.

It comes as health authorities linked 29 cases to recent protests in central Melbourne, an increase of six.

Only one case was fully vaccinated, three had received one dose and 25 were unvaccinated, the health department said.

Another 1419 new infections were reported on Thursday, 240 more than the previous day, while 10 Victorians have died.

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